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Frequently asked questions
Why do you use Wix.com?
We use Wix.com because it's the #1 website building platform with powerful features, rock-solid hosting, and 99.9% uptime. It's trusted by millions of businesses worldwide and gives you the flexibility to grow. Plus, it's user-friendly if you ever want to make simple edits yourself.
Does your cost and subscription include Wix hosting?
No, once your website is ready to go live, we send you a link to acquire the premium plan and the domain. You'll receive assistance and we'll make sure that you have clarity through the whole process.
How long does it take to build my website?
Most websites are completed and live within 7 days. Complex sites may take up to 14 days or longer. We'll give you a specific timeline during your consultation.
Will my website work on mobile phones?
Absolutely! All our websites are fully responsive and optimized for phones, tablets, and desktops. Over 60% of your customers will visit from mobile.
What happens to my website if I cancel?
You own all your content and photos. If you cancel, we can provide you with all your content. We just ask for 30 days notice so we can prepare everything for you.
Do you work with businesses outside your local area?
While we specialize in local businesses in our community, we can work with businesses anywhere. However, our focus is on serving our local area where we can provide the best support.
Do you help with Google rankings?
Yes! Every website includes basic SEO optimization. Our Professional and Enterprise plans include advanced local SEO to help your chases to get discovered.
What if I need to cancel?
All of our services are under contract. For the 1st payment to begin production, we can refund up to 50% depending on the level of work that was already performed. However, the Monthly maintenance fee can be cancelled at any time. We ask for prior notice in order to ensure all material is transferred to you.
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